We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. We are unable to accept liability after 7 days of receipt of goods, in line with the freight company policy. *Unfortunately for large items the 14 day return period does not apply. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at returns of sale items/custom orders. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. If you have any concerns about the quality of your purchase please call 0212278787 or email have a 14-day return policy for NZ customers*, which means you have 14 days after receiving your item to request a return. We will let you know when to expect your order.Ĭall Catherine if you are working to a timeframe and would like to check the delivery time of your order 0212278787. Couriers are currently taking 2-4 days to deliver. Please allow an additional 5-10 working days if your choice is not in stock (indicated on the product page when you click the size/option). We aim to ship within 48hrs.īackdrops are printed in small batches and checked individually. Your order is processed once payment is received. Where possible we aim to reuse packaging, saving it from landfill. Please note, additional charges may apply to send multiple packages or large items to international destinations. Backdrops are secured in protective mailing tubes.įree standard shipping is applied at checkout for all New Zealand orders over $120. All props are made by local NZ companies and artisans.Eyelets or sleeve can be added for easy hanging.Lightweight PVC with a slight textured finish, or medium weight PVC with a smooth surface, both provide a durable background for portrait photography.Large Backdrops (greater than 120cm wide): For printing larger than 120cm wide an alternative stock is used (see below).The colour may differ slightly between print runs due to the organic nature of printing. Due to colour/resolution settings on electronic devices, the colour representation may differ slightly from the physical product. Colour Representation: Every effort is made to ensure that all our product imagery is as accurate as possible.The integral blackout allows them to be hung as a background, without light coming through, so you do not have to deal with unnecessary shadows and distractions in your photos.Most are photographed by Catherine Main herself and all are printed in high resolution (300dpi) with an amazing textured and 3D effect. Comes up to 120cm wide. Easy to clean, easy to store.
Don't lock yourself into always use the same color background from that point forward as having the strobes a little closer might make the difference between the luminosity of the background being the best, or whether the product itself is shiny or matte. Writing a very lengthy reply in detail will nto help you as much, as suggesting you experiment atleast shooting the same product on different backgrounds and evaluate the results yourself. Minimally you would want to put some backs or white cards around the product to better control your bounce lighting.
Depending on your strobes and fill lights power and angle you may even prefer trying to shoot on black. Do not use the magic wand, select subject will give you a better edge.m Will take some practice learning the global refinements, but worth the effort.įor quality you would hand cut a mask, so your main concern would be getting a great quality image and not blowing out the spectral highlights. If you want easy shoot on a colored (eg: blue, green) background, and then desaturate areas where you may have a colored cast.
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